Hot Tub Servicing

Owning a hot tub offers countless benefits — both socially and therapeutically. It creates the perfect space to connect with family and friends in a relaxed, enjoyable setting. At the same time, the warm water and hydrotherapy features provide soothing relief for physical aches and pains, while helping to calm and rejuvenate the mind.

 

With so many advantages, it’s no wonder that most hottubhome customers choose an Annual Service Plan. It’s the smart way to ensure your hot tub is professionally maintained and kept in peak condition — ready to enjoy for years to come.

Full Annual Service

What’s Included in a Full Annual Service?

Check The Operation Of All Systems

Measure Ampere Pull and Inspect Electrical Components

Add Bio-Film Remover to Deep Clean Internal Pipework

Remove and chemically clean filters

Check cabinet and shell for leaks, damage, and overall condition

Check condition of cover and cover clips

Drain down the hot tub

Clean the acrylic surface and remove marks/stains where possible

Remove and clean jets as much as possible

Ensure jets are operating correctly

Rinse out hot tub

Wet vac any remaining debris and water

Remove scale and debris from pumps and heater

Check pump union seals

Refill hot tub

Add chemical shock and sanitise water

Bleed all pumps of air

Recommission the hot tub

Check for leaks and confirm correct operation

Verify all systems are working correctly

Clean down cover and steps

Reset filter cycles and time on control panel

Report any problems or advisories to the customer

FREE

12 Month Labour Warranty with EVERY Full Annual Service

Refresh Service

A quarterly ‘Refresh’ is more a regular, quarterly clean, drain and re-fill service. During this visit, our engineer will flush the system pipes, carry out a visual check on pipes and components, and give your cover and filters a good clean too. This service is perfect for the busy worker with little time to keep on top of hot tub maintenance.

What’s Included In A Refresh Service?

Remove and chemically clean filters

Drain down hot tub

Clean acrylic surface

Rinse out hot tub

Vet vac any remaining debris and water

Refill hot tub

Add 'chemical shock' does to sanities water

Recommission and check operation

Clean down cover and steps

Winter Shut Down Service

As winter approaches, it is essential to protect it from damage and ensure it’s ready for use when warmer weather returns. A Winter Shut Down Service prevents costly repairs and extends the life of your hot tub. It also makes reopening in the spring much easier and more enjoyable, with less maintenance and a fresh, clean start.

What’s Included In A Winter Shutdown Service?

Remove and chemically clean filters

Add Bio-Film remover to deep clean internal pipework

Drain down Hot Tub

Rinse out Hot Tub

Clean acrylic surface

Vac jets and remove water from internal pipes

Wet vac any remaining debris and water

Release excess from pumps

Clean down cover and steps

Shrink wrap Hot Tub(if required)