Hot Tub Servicing
Owning a hot tub offers countless benefits — both socially and therapeutically. It creates the perfect space to connect with family and friends in a relaxed, enjoyable setting. At the same time, the warm water and hydrotherapy features provide soothing relief for physical aches and pains, while helping to calm and rejuvenate the mind.
With so many advantages, it’s no wonder that most hottubhome customers choose an Annual Service Plan. It’s the smart way to ensure your hot tub is professionally maintained and kept in peak condition — ready to enjoy for years to come.
Full Annual Service




What’s Included in a Full Annual Service?
Check The Operation Of All Systems
Measure Ampere Pull and Inspect Electrical Components
Add Bio-Film Remover to Deep Clean Internal Pipework
Remove and chemically clean filters
Check cabinet and shell for leaks, damage, and overall condition
Check condition of cover and cover clips
Drain down the hot tub
Clean the acrylic surface and remove marks/stains where possible
Remove and clean jets as much as possible
Ensure jets are operating correctly
Rinse out hot tub
Wet vac any remaining debris and water
Remove scale and debris from pumps and heater
Check pump union seals
Refill hot tub
Add chemical shock and sanitise water
Bleed all pumps of air
Recommission the hot tub
Check for leaks and confirm correct operation
Verify all systems are working correctly
Clean down cover and steps
Reset filter cycles and time on control panel
Report any problems or advisories to the customer
FREE
12 Month Labour Warranty with EVERY Full Annual Service
Refresh Service
A quarterly ‘Refresh’ is more a regular, quarterly clean, drain and re-fill service. During this visit, our engineer will flush the system pipes, carry out a visual check on pipes and components, and give your cover and filters a good clean too. This service is perfect for the busy worker with little time to keep on top of hot tub maintenance.
What’s Included In A Refresh Service?
Remove and chemically clean filters
Drain down hot tub
Clean acrylic surface
Rinse out hot tub
Vet vac any remaining debris and water
Refill hot tub
Add 'chemical shock' does to sanities water
Recommission and check operation
Clean down cover and steps








Winter Shut Down Service
As winter approaches, it is essential to protect it from damage and ensure it’s ready for use when warmer weather returns. A Winter Shut Down Service prevents costly repairs and extends the life of your hot tub. It also makes reopening in the spring much easier and more enjoyable, with less maintenance and a fresh, clean start.
What’s Included In A Winter Shutdown Service?
Remove and chemically clean filters
Add Bio-Film remover to deep clean internal pipework
Drain down Hot Tub
Rinse out Hot Tub
Clean acrylic surface
Vac jets and remove water from internal pipes
Wet vac any remaining debris and water
Release excess from pumps
Clean down cover and steps
Shrink wrap Hot Tub(if required)